Auto Reply with Webhook & Wait error

[Digital Solutions]

The error coming , as we are trying to send auto watsapp reply to anyone who has submitted form ( contact form 7 ) in our website , we captured that data with web hook trying to send auto watsapp reply with wait . but not happening .

 

[Pabblymember11]

Hey @Digital Solutions

As we can see in your workflows' history logs it seems like your automation is running fine.

Kindly let us know if need any further assistance.

 

[Digital Solutions]

Hey @Digital Solutions

As we can see in your workflows' history logs it seems like your automation is running fine.

Kindly let us know if need any further assistance.

Getting an error not enough required parameters to send .

 

[Pabblymember11]

Hey @Digital Solutions

Please share your desired workflow's name in which you are facing?

 

[Digital Solutions]

Hey @Digital Solutions

Please share your desired workflow's name in which you are facing?

Website Auto Reply

 

[Pabblymember11]

Hey @Digital Solutions

It seems like you have changed the WATI action event from your workflow and mapping seems fine to us.

Further, if you are getting the "Ticket has been expired." message in the response, then kindly contact the WATI support team.

How do I increase the expiry time of chats?

As per WhatsApp Guidelines, the chat session expires after 24 hours of your customer's last message sent time. This is a rule of WhatsApp APIs and WATI does not have control over it. After the 24 hou…

support.wati.io

 

[Digital Solutions]

Hey @Digital Solutions

It seems like you have changed the WATI action event from your workflow and mapping seems fine to us.

Further, if you are getting the "Ticket has been expired." message in the response, then kindly contact the WATI support team.

How do I increase the expiry time of chats?

As per WhatsApp Guidelines, the chat session expires after 24 hours of your customer's last message sent time. This is a rule of WhatsApp APIs and WATI does not have control over it. After the 24 hou…

support.wati.io

Incase of template message getting this reply, screenshot attached .

 

[Pabblymember11]

Hey @Digital Solutions

It seems like you have passed the custom params in the wrong manner, you have to pass the label as the name instead of color.

Kindly try again and let us know if that works for you.