Automations stopped working

Status: Closed · Asked by Diego Leonardo on Sep 17, 2023 · 0 views

Diego Leonardo — Question · Sep 17, 2023

Your Workflow URL: https://connect.pabbly.com/workflow/mapping/IjU3NjAwNTZkMDYzMTA0MzA1MjZjNTUzMSI_3D_pc

Since yesterday my automations haven't been working. Only the ones I run in the test.

I have enough tasks.

Arshil Ahmad — Reply · Sep 17, 2023

Hi @Diego Leonardo,

Based on your Task History we can see that your workflow is running as intended.

In some instances, the 'Lookup Spreadsheet Rows' action step is taking more than 25 seconds to search for a value. Since you aren't receiving a response within 25 seconds, you are encountering an error, and the next steps of your workflow, which depend on this step, are not being executed.

Diego Leonardo — Reply · Sep 18, 2023

I realized that the problem was changing the webhook. I updated it and it worked again

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