Hi there,
When a client enters the client portal, it is very hard for them to find out where they can upgrade, downgrade or cancel. I get the odd idea that it isdesigned to avoid the client from finding out how to do it.
However, that can't be true.
Therefore, I suggest you make it way easier for clients to upgrade, downgrade or cancel their subscription. I'm in the business of having happy subscribers, and they should be able to easily choose the plan that suits them best.
As it is, it is almost impossible to find: https://share.getcloudapp.com/Z4unJK9X
Best regards,
Thomas
When a client enters the client portal, it is very hard for them to find out where they can upgrade, downgrade or cancel. I get the odd idea that it isdesigned to avoid the client from finding out how to do it.
However, that can't be true.
Therefore, I suggest you make it way easier for clients to upgrade, downgrade or cancel their subscription. I'm in the business of having happy subscribers, and they should be able to easily choose the plan that suits them best.
As it is, it is almost impossible to find: https://share.getcloudapp.com/Z4unJK9X
Best regards,
Thomas
