BOTSTAR Integration error : Invalid access token, please help.

Status: Closed · Asked by abuhabib on · 0 views

abuhabib — Question ·

Cannot connect to Botstar. Just copied access token info directly from Boststar api but seems to be Invalid access token.

Pabbly — Reply ·

Sorry for the inconvenience. Please allow some time to check on this.

We will get back to you in a while.

Pabbly — Reply ·

Please go through following step to get the API key from your Botstar account -

Step1

Step2

abuhabib — Reply ·

already did that, and it seem working and connected. But when i try to use send message features. Its show an invalid token.

abuhabib — Reply ·

And 1 more thing, if i use send message features, how do pably recognize which bot will send message to boststar users. There is no option to select bot, just like this module

Pabblymember11 — Reply ·

Hey @abuhabib

We currently looking into your concern, we will get back to you with an update shortly.

Pabblymember11 — Reply ·

Please check your workflow now. It should work properly now. Regarding your other question where you asked how Pabbly recognize which bot will send message to Boststar users. Well, the user ID which you're mapping can only be got from a Specific Bot through which you wish to send messages.

Here's the way to get User ID- Go to the Specific Bot > Reports & Insights > Select the User > Information > ID

-

Further you click on refresh field button to view all your bots -

Back to all forum threads · Log in to reply