• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Bug (believe auto re-execution). Two Workflows have gone rogue

M

Mmmk

Member
1. [FluentForms #8 TDS/S/B] RFI received TDS no inspection > Airtable, Encharge, Plutio, SalesFlare
1. [FluentForms #10 RFQ] > Airtable, Plutio & SalesFlare

Both connected to Fluent Forms, have only had '2' valid triggers but these two workflows have gone rogue and continue to run say every 10 minutes.

I checked 'auto-rexecution', was set to '3 attempts' only.

Sadly had to disable these workflow and cease using Pabbly until I get to the bottom of this.

This issue has consumed half of my credits already. Lucky I caught it, but rather annoyed.

Looking for answers, thanks.
 
Luv

Luv

Member
Staff member
Hey @Mmmk

Upon looking into your issue it appears that your workflows executed multiple times because the 're-execution' option was enabled for three iterations. Also, re-execution happens for failed steps only, and the errors in your workflow is dur to incorrect mapping.

Specifically, "Enquiry Date" step is not mapped properly. We would suggest you to map "Date UpdatedAt" response, instead of "submission updated_at".

1715769761754.png



We recommend a few steps for smoother workflow execution:

1. Please turn off re-execution for your workflows.
2. Disable "Ignore Error" for the steps where it is enabled.
3. Make a test entry and ensure all fields are properly mapped.

Additionally, we have restored your tasks for now. Let us know if you encounter any issues afterward.
 
M

Mmmk

Member
Thanks. Will turn off ‘re-execution’.

So I understand, if the ‘set of re-executions’ is set for a set amount of times when does it know when to stop?

And what would create an invite loop of re-execution, irrespective of set retries (as in my case)?
I can only assume that, as in my case, because of mapping errors it kept (and would have retried indefinitely, no?
 
Luv

Luv

Member
Staff member
Hey @Mmmk

The Re-Execution feature is designed to run when a task fails. If enabled, it will attempt to execute the workflow again.
Further the re-execution is not a loop, but a chain reaction. Since it was was set to three times, each failed step was retried three times, consuming your tasks.

Please follow the steps mentioned above and let us know if they work for you.
 
You must log in or register to reply here.
Top