Business name approved in FB but rejected in Chatflow

Status: Open · Asked by Lakeer Kukadia on · 0 views

Lakeer Kukadia — Question ·

I don't know why Chatflow shows the Whatsapp Business name as rejected whereas it's already approved on Facebook.

Please refer to the screenshot below -

Here's the screenshot from Facebook -

Preeti Paryani — Reply ·

Hello @Lakeer Kukadia,

Upon checking, the number now appears to be displaying correctly, so it seems the issue has been resolved on your end.

For future reference, if you face a similar issue, you can click the three dots next to the number and select "Sync" to resolve it.

Let us know if you need any further assistance.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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