Open Can Chatflow options deactivate or not?

[Jayesh patel]

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I have created whatsapp chatflow having some questions and possible three answers of each question.

If bot completed once and response is collected in sheet via pabbly connect workflow.
Is there any chance to deactivate another options after one user's entry done?
As options live there's chance to misuse of chatflow and probably making problems.
Please let me know about solution available.
Thank you
Workflow history:
IjU3NjYwNTZkMDYzMzA0M2Q1MjY4NTUzZDUxMzA1MTYxNTQzMDBmMzAi_pc
Same Flow repeated from middle
IjU3NjYwNTZkMDYzMzA0M2Q1MjZiNTUzNjUxMzY1MTY2NTQzMTBmMzci_pc

 

[Jayesh patel]

I have created whatsapp chatflow having some questions and possible three answers of each question.

If bot completed once and response is collected in sheet via pabbly connect workflow.
Is there any chance to deactivate another options after one user's entry done?
As options live there's chance to misuse of chatflow and probably making problems.
Please let me know about solution available.
Thank you
Workflow history:
IjU3NjYwNTZkMDYzMzA0M2Q1MjY4NTUzZDUxMzA1MTYxNTQzMDBmMzAi_pc
Same Flow repeated from middle
IjU3NjYwNTZkMDYzMzA0M2Q1MjZiNTUzNjUxMzY1MTY2NTQzMTBmMzci_pc

 

[Preeti Paryani]

Hi @Jayesh patel,

Thank you for sharing the details with us.

To better understand your query and workflow setup, could you please explain the exact use case you are trying to achieve with this workflow?

Once we have a clearer understanding of the requirement, we will be able to guide you better on whether the options/buttons can be restricted after one successful submission and how we can prevent users from reusing or restarting the flow from the middle again.

Please share a brief explanation of the expected behavior so we can suggest the best possible solution.

 

[Jayesh patel]

Thank you for your kind support.
As I am making real estate bot where buyer, seller, owner, tenant input their requirements which we collect in google sheet.
When we get matched requirements i.e. buyer property requirements like city, property type budget with same seller property we will send lead to each other.
Buyer and seller when uses chatflow there's three answers to choose every question asked for about 8-10 questions. Where selected option deactivated and other two remains live.

As I have done all set up with pabbly connect LTD and chatflow subscription,
Today I feel that this live option may create problems when anyone misuse with creating multiple option clicking and that is not fair for real users. As I checked today with previous completed flow, restart from remaining option it also creat another fake records.
So it is necessary to deactivate remaining options once we get webhook response in sheet.
Please do needful. Chatflow must have this options for further work.
Thank you

 

[Preeti Paryani]

Hi @Jayesh patel,

In that case, if you do not want the workflow to proceed again once the user’s data is already added into Google Sheets, then you can achieve this using a Lookup + Filter logic in Pabbly Connect.

What you can do is:

• Just after the trigger step, add a “Lookup Spreadsheet Row” step for the same Google Sheet where you are storing the user data.
• Search based on a unique field such as the user’s Phone Number or Email Address.
• Then add a Filter step after the lookup.

Condition:

• If the lookup step does NOT return any existing record → proceed with the workflow and add the new entry.
• If the record already exists → stop the workflow.

This way, once a user has already submitted their response, the workflow will not proceed again even if they try clicking the remaining options, thereby preventing duplicate/fake entries.

Please try this setup once and let us know how it goes.

 

[Jayesh patel]

Thank you for your support.
I will try today, but one question I think phone number or email may stop same user for new flow also when he wants new requirements to submit?

 

[Preeti Paryani]

Hi @Jayesh patel,

Yes, correct — if you stop the workflow only based on Phone Number or Email, then the same user may not be able to submit new requirements later.

Instead, you can check in Google Sheets whether that specific requirement/option already exists for the same user.

• If the same requirement already exists → stop the workflow.
• If it is a new requirement → allow the workflow to proceed.

This will prevent duplicate entries while still allowing users to submit new requirements in future.

 

[Jayesh patel]

Thanks for options, but that's also not worth as when same user with live remaining options starts flow it will complete the flow with another options and actually this is our problem.
Can pabbly chatflow software updates with deactivating of remaining key possible?

Also there's different requirements will be updated with starting of midway chatflow options and so

• " If the same requirement already exists → stop the workflow. -" will not be possible.
• "Just after the trigger step, add a “Lookup Spreadsheet Row” step for the same Google Sheet where you are storing the user data." - I think this option also not possible as workflow have several routes i.e.
• buyer Residential/Commercial/ Plot with - Seller Residential/commercial/Plot. so it makes complication to enter the data

 

[Hrishabh.pabbly]

Hello @Jayesh patel ,

I understand your requirement. Since you specifically need the software to physically deactivate buttons to prevent misuse—rather than just filtering the data after the fact—this would be a new feature for the Pabbly Chatflow platform.

The best way to get this in front of our development team for consideration is to post it on our official roadmap. Please submit your request here: Pabbly Roadmap

This allows other users to upvote the idea, helping our team prioritize it for future updates