Can not fetch Mobile & Last Name fiend from Convertkit
Status: Closed · Asked by Sigma Computers on · 0 views
I use Convertkit as Trigger but the Last name and Mobile No are not fetched every time.
SOmetime both field was fetched, sometime not.
How to solve the problem?
Hey @Sanjoy
Perhaps your users might not be filling in the Last Name and Mobile Number. You might consider cross-checking the form submissions once and see if the users are entering all details or not.
No Sir, They provide Last name and Mobile no.
I check the data from Convertkit.
Another mail get from Convertkit,
"Your webhook is failing"
https://connect.pabbly.com/workflow/sendwebhookdata/IjM0OTE2MiI_3D
Your webhook has failed 10 times.
If it continues to fail we will disable it.
How to deal with this ?
Hey @Sanjoy
Since the Convertkit trigger event is a post webhook type trigger event where Pabbly can only capture the data from ConvertKit API.
We do not manipulate any incoming data from any applications' server end.
Though as a solution you can add the "ConvertKit: Find a Subscriber" action step after the trigger event.
@Supreme
Thank you Very Much. Your suggestion solved my problem.