Cant change billing date of pending subscription

[tepari]

Hello, We have a bunch of subs that have gone to a pending state. They have a valid CC on them and we need to get them active again. How can we do this. One says invoice expired and some say cants change next billing date when status is pending

 

[Preeti Paryani]

Hello @tepari,

Once a subscription enters a Pending or Cancelled state, it unfortunately cannot be reactivated. In such cases, if one wishes to continue with the plan, they would need to repurchase the subscription.

Please let us know which plan you want to purchase we can accordingly share the details.