Can't connect Cliniko account
Status: Closed · Asked by Skin Essentials on · 0 views
Task History ID: IjU3NjUwNTY1MDYzMzA0MzY1MjZhNTUzMjUxMzQi_pc
Hi, we're having an error in connecting our cliniko account. We have added the right API Key adn the right shard but an error is showin upon submittion saying "INVALID CREDENTIALS OR SHARD". We need to integrate our new appointments in Cliniko as new user/contact in GoHighLevel.
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Hey @Skin Essentials
Please ensure you are entering the correct credentials when connecting your account. Additionally, make sure to follow the instructions provided in the help text. Refer to the image and video attached video below for more instructions -
youtube.com/watch?v=uJmkJRVKZbQ:182
Let us know if it worked for you.