can't connect with kommo

[vynan]

"I can't connect with kommo, I click the "Connect with kommo" button, I start the session, it recognizes my account but it sends me the message {"response":""}".

Video link:

Loom | Free Screen & Video Recording Software

Use Loom to record quick videos of your screen and cam. Explain anything clearly and easily – and skip the meeting. An essential tool for hybrid workplaces.

www.loom.com

 

[Pabblymember11]

Hey @vynan

As we can see from your video you are passing the complete link instead of passing only the subdomain.

e.g. - vynan.kommo.com

 

[cgarciadgi]

Hey @vynan

As we can see from your video you are passing the complete link instead of passing only the subdomain.

e.g. - vynan.kommo.com

Hello @Supreme but when you just put the subdomain with out https:// I got this message :

Loom | Free Screen & Video Recording Software

Use Loom to record quick videos of your screen and cam. Explain anything clearly and easily – and skip the meeting. An essential tool for hybrid workplaces.

www.loom.com

It's time consuming trying to use pabbly, I bought it for one month but really thinking why zapier is better

 

[Pabblymember11]

Hey @cgarciadgi

Can you please tell us that are you using a custom domain in your Kommo account?

 

[Oscar Africa Safaris]

I have the same problem, the integration with Kommo is not working. You can't log in a session

 

[ArshilAhmad]

I have the same problem, the integration with Kommo is not working. You can't log in a session

Your concern is being addressed on this thread:

Kommo CRM Integration is not working

Hello, I need to connect with Kommo CRM but it's not working. It's not posible to open a new session. I also tried in "incognit mode", with only the subdomain, with https and without it, domain + subdomain, etc. I tried multiple ways and it's not connecting. Kommo Subdomain...

forum.pabbly.com