Can't Create Deal in ActiveCampaign

Status: Closed · Asked by SheaOliver on · 0 views

SheaOliver — Question ·
Task History ID: [email hidden]

I am in the process of updating a Workflow, BBM Phase 2: Book Promo Order V2.

I can no longer Create a Deal in ActiveCampaign. When I select the Contact ID number and click out, all I get is a never-ending spinning square of death.

Video here: https://share.zight.com/o0uKnx7A

Pabblymember11 — Reply ·

Hey @SheaOliver

Kindly map the Contact ID in the action step accordingly from the "Create Or Update Contact" action step's response and then try again.

SheaOliver — Reply ·

This is EXACTLY what I am not able to do!!!!!!!!!!!

The video shows that it does NOT connect. It simply gives the spinning square forever.

I have tried this a DOZEN times. It spins and spins. I close the browser window. Go back. And it doesn't work.

Please help provide a solution

Pabblymember11 — Reply ·

Our technical team is currently looking into it, please allow us some time.

Pabblymember11 — Reply ·

We have made some changes from our end and mapped the Contact ID accordingly.

Please check your automation once and let us know if the issue persists.

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