Chargebee API Operation and parameters

Status: Closed · Asked by Oliver Martin on Aug 28, 2023 · 0 views

nolabelstudios — Question · Aug 28, 2023

Your Workflow URL: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZjMDYzMjA0MzY1MjZmNTUzNTUxMzQi_pc

Hi,

Chargebee support are trying to help me resolve an issue with the action event "Create Subscriptions", which is resulting in an error shown below:

Message: This API operation is not enabled for this site. Please contact [EMAIL][email hidden][/EMAIL] to get this enabled
Api Error Code: configuration_incompatible
Error Code: api_restricted
Error Msg: This API operation is not enabled for this site. Please contact [EMAIL][email hidden][/EMAIL] to get this enabled
Http Status Code: 400

They have said "Could you please share the API used and the parameter passed that was used to perform this action?". I don't know what they are on about and have provided answers which must not be correct because they keep replying with a similar response each time.

Can you please help here?

Pabblymember11 — Reply · Aug 28, 2023

Hey @nolabelstudios

As we can see from your workflow, the Chargebee: Create a Customer action step seems working fine.

Also try avoiding passing the submission ID, if the customer is new, perhaps it might generate the ID automatically.

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