Chat-Api says Some WebHook is not active
Status: Closed · Asked by zest83 on · 0 views
I am getting all manual triggers when I manually activate the trigger using Pabbly
BUT None of the Automatic Triggers are working through chat-api
Has the Webhook changed OR do I need to change something in PABBLy?
Please check screenshot attached - THE BOTTOM message
Attachments
Hey @zest83
BUT None of the Automatic Triggers are working through chat-api
As Chat API team has already stated that the webhook wouldn't work since you are using the HIgh Touch.
Further, you need to check the above concern with the Chat API team or High Touch.

From our end, we are not facing any downtime with Pabbly Connect webhooks. If you have any specific issue with any workflow, please share the workflow name.
Actually I am not using highTouch so not sure why they are talking about it in the message. I thought its related to Pabbly hence I asked you
Hey @zest83
As we have cross-checked your workflow and it seems fine to us. Kindly contact their support team for your concern.
Further, you can check your webhook URL at your end whether it is responding or not. please check out the following thread -
Thanks