Chatflow module not getting started
Status: Open · Asked by Nayana Vaity on · 0 views
Your Workflow URL: https://chatflow.pabbly.com/app/flows/edit/69f7724e9203710dee0ecd88
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Subject: Chatflow module not getting started
Dear sir
My chatflow module flow1 ----> flow not getting triggered.
https://chatflow.pabbly.com/app/flows/edit/69f7724e9203710dee0ecd88
it is also used and store in google sheet
https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZlMDYzNTA0MzI1MjZhNTUzMzUxMzYi_pc
please check why messages are not triggering
Hey @nayana,
Thanks for sharing the workflow and details.
We’ve checked your Chatflow, and it appears to be working correctly. However, the chats in your inbox are currently in “Intervened” status.
Please note:
- Chatflow automation triggers only when the chat status is “Open”
- If the “Intervene” button is clicked, the chat moves to Intervened, and the flow will not trigger
So, for the flow to work as expected, ensure the chat remains in Open status.
Hope this clarifies why the flow was not triggering for those chats. Let us know if you need further assistance.