Chatflows triggering API's

[WOWRIDER]

Is it possible to start chat and trigger API's using the AI agents.
Example: support related conversation to fetch order status via API.

 

[Preeti Paryani]

Hello @WOWRIDER,

The use case you’re describing is possible to achieve using flow module, but not through the AI Assistant feature.

Could you please share a bit more detail about your exact requirements? This will help us better understand your use case

 

[WOWRIDER]

For customers who wants request for service. they can do so on the chat itself by collecting these details.
Issues with flow module is if the replies are not as expected, it fills false values.

 

[Preeti Paryani]

Hello @WOWRIDER,

To help us understand and resolve this more effectively, could you please share the following:

• The email address linked to your Chatflow account
• The name of the flow you're using
• A screen recording showing the issue, specifically how inaccurate responses lead to false values being filled

This information will allow us to analyze the scenario and assist you more precisely.