• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

ChatGPT API Error

I'm getting /;The model `gpt-4` does not exist or you do not have access to it." error when I try to use Ask ChatGPT action. I have a paid subscription with ChatGPT and I tried other models as well but getting the same error.
 

Preeti Paryani

Well-known member
Staff member
Hello @gurudutt.narayan,

Could you please provide the workflow URL where you tried using the ChatGPT action, along with the connection name? This will help us look into the issue and assist you further.
 

Preeti Paryani

Well-known member
Staff member
Hello @gurudutt.narayan,

Could you please confirm the plan you're currently using for OpenAI? Please note that OpenAI does not offer GPT-4 in the free version. If you're using the free version, you may need to upgrade to access GPT-4.

For more details, refer to the attached documentation: OpenAI Usage Tiers.

1736926814802.png
 

Preeti Paryani

Well-known member
Staff member
Hello @gurudutt.narayan,

It seems you are trying to access ChatGPT (GPT-4 and other versions) in Pabbly Connect but are facing issues despite having the required plans. In this case, we recommend reaching out to ChatGPT support directly, as they will be able to provide more specific assistance regarding access and any potential limitations.

If you need further help setting up or troubleshooting in Pabbly Connect, feel free to let us know.
 

Preeti Paryani

Well-known member
Staff member
Hello @gurudutt.narayan,

Could you kindly share the response you received from ChatGPT support? This will help us better understand and investigate the issue.

Looking forward to your response!
 
Top