Chatwoot - Create Contact from Google Business

[Jpaulo]

Hello,

My objective is to reply to a Google Business Profile's local user review. I tried playing with it but I could not get around it. I need to understand the logic in the setup.

I could not find any docs and I am first timer. I really need all the streps so I can fallow.

Any help is appreciated.

Thank you.

 

[Preeti Paryani]

Hello @Jpaulo

Thanks for reaching out. We have a dedicated tutorial that will help you learn how to set up the workflow, please refer to the tutorial using the following link -

You can also refer to the other tutorials on our YouTube channel as well - https://www.youtube.com/@Pabbly

 

[Jpaulo]

Hi Preeti, thanks, but I meant it from Chatwoot. I put it on the title but I didnt explain well in the description.

I want to get the reviews in the chatwoot inbox and reply top them form there. Any tutorials?

 

[ArshilAhmad]

Please set up Google Business Profile as your trigger step by following the steps provided in the video above.

Once you have done that, you can use the 'Chatwoot: Create Contact' action event to create contacts in Chatwoot.

 

[Jpaulo]

Hello,

I tried that before starting the topic here. I am only asking because there are various details that come along.

So no tutorials on this?

 

[ArshilAhmad]

Currently, we don't have any tutorials available for the Chatwoot application. However, if you face any specific issues with the 'Create Contact' action step, please let us know.