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cliniko > systeme

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Pabbly13

Guest
Hey @gjz41 !

Sure, how can we help you with?

Kindly let us know your use case and in which step you are getting the issue?

So we can check on it and guide you further.

Do provide us with the workflow URL in which you have tried the setup.

Hope, to hear from you soon.
 
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Pabbly13

Guest
Hey @gjz41 !

We can see that the setup is correct.

The reason you are getting an error is because the map data are empty and doesn't have any address in it-

1713855992367.png


Kindly make a new test submission by making a new Patient in Cliniko with all the details and then check further inside your Systeme.io account with a new contact is added or not.

The automation will work for you as the mappings are correct.
 
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Pabbly13

Guest
Hey @gjz41 !

Kindly use the below mentioned step to Create Contact in Systeme.io-

1713859638127.png


Use data to map from trigger response, i,e from 1 st step.
 
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Pabbly13

Guest
Hey @gjz41 !

We would like to have confirmation to edit your workflow "cliniko to systeme " by adding additional steps and making 2-3dummy test submissions in order to check further with your concern and resolve it.

Hope, to hear from you soon.
 
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Pabbly13

Guest
Hey @gjz41 !

We did a random test submission in your account with the correct details and it worked-

1713870433542.png


Kindly make sure, the Patient details which you have added are correct, so it works.

We have left this sample step in your workflow, so kindly refer to it and pass details accordingly in your Systeme.io step so it works for you.
 

gjz41

Member
thanks again for help so far, i have now upgraded my membership. the contacts are being added. I have added a final step to try and add a tag to the contacts that are being transferred from cliniko - but this step wont work... could you help with this? Then I am 100% setup. Thanks in advance.
 
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Pabbly13

Guest
Hey @gjz41 !

Kindly check on the image below-

1714028240205.png


We have corrected it for you and it will now add tags to the new contacts created in System.io.
 
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