Conditional Tags for Zoho Campaigns

Hi there, I'm using the following flow. WP Amelia to Zoho Campaigns. For our use case we need the tags field to be able to tag the correct name in Zoho but in Pabbly there's not a way to retrieve the tag from Zoho and assign it during the trigger. And also there is not a way to conditionally select and assign the tag. For example if [email hidden] signed up and they said they were a "nonprofit" then I want this tag to be assigned in Zoho but if they said "for-profit" then they will be assigned that tag in Zoho Campaigns. What is the solution for this use case?

Hi @solace,

You can add a Router to your workflow and assign the tags based on the conditions captured from WP Amelia.

youtube.com/watch?v=6XDASZVv3tw

Thank you for your response! I went in and started playing around with it. The issue I'm having is that the integration from Pabbly to Zoho is not complete. I had to ask Zoho Campaigns for support to figure out this issue. There is a field in Pabbly for Tags right? Zoho has Tags right? Well, the tags that Pabbly thinks are tags are actually not tags in Zoho Campaigns. Zoho has a Contact Tags option for every contact. Please see the attached screenshot. Basically you know how Pabbly is able to retrieve the lists in Zoho Campaigns? We need the ability to retrieve these tags as well. That way I can use the router and assign tags automatically during import. Makes sense? This maybe a feature request.

Attachments

There is no endpoint in Zoho Campaigns API documentation to retrieve or list tags.
https://www.zoho.com/campaigns/help/developers/list-management.html

I have reached out to them for comment. Will keep you posted on what I find.