Connecting to Birdsend Forms

[PKBarn]

I am trying to connect Circle to a Birdsend form. The first part of the automation goes fine. When I get to the second part, I tell Pabbly to subscribe the email address to a form. I map the email address from the previous step, choose Form in the dropdown and then enter the Form ID from the URL as Birdsend instructed. Every time I get an error saying the requested resource does not exist. Not sure what is going on.

 

[ArshilAhmad]

Hi @PKBarn,

In BirdSend, you are supposed to map the Contact ID associated with a particular contact, not the email address. I have made the necessary changes on your behalf, which seem to have fixed your issue.

 

[PKBarn]

Ok. I see. Thank you. Next question -- what if I don't know that the purchaser is already a contact? So someone buys something in Circle, they may or may not be a contact in Birdsend. This workflow seems perfect if they are a contact. How can I make it so Pably can determine if they are already a contact? If they are add then it subscribes them to the form via the Contact ID and if they are not Add them to Birdsend as a new contact and then add them to the form (or tag them)??

 

[ArshilAhmad]

You can add a Router to your workflow with two routes. Route 1 can be used to simply add a subscriber if the contact already exists. Route 2 can be used to create a contact and then add that contact as a subscriber. Use this workflow as a reference, and make the changes in your existing workflow.

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