Constant Contact tasks failing since downtime 2/7/24

Status: Closed · Asked by Sue Endle on · 0 views

Sue078 — Question ·
Task History ID: IjU3NjMwNTZmMDYzNDA0MzU1MjZkNTUzMTUxMzY1MTY0NTQzMiI_3D_pc

Since the downtime earlier today, my workflows that include a Constant Contact integration are failing at that step. They are returning from constant contact 'server error, null'. Rebuilding the workflows and re-authorizing a connection with constant contact doesn't appear to correct the problem. Any suggestions?

For reference - a typical flow is pabbly webhook -> pabbly filter -> constant contact (create or update contact). Task 1 & 2 are executing fine since the outage, but all flows that include a constant contact step are failing.

Pabblymember11 — Reply ·

Hey @Sue078

Can you please use the latest connection of your Constant Contact and then try again?

Sue078 — Reply ·
Hey @Sue078

Can you please use the latest connection of your Constant Contact and then try again?


That fixed it. I had tried the new connection yesterday as you were coming out of the outage, and constant contact wasn't able to sync my audience lists. Today it worked great though and all workflows are now fully completing. Thank you!
Pabblymember11 — Reply ·

Thanks for the update @Sue078, let us know if you face any further issues.

Back to all forum threads · Log in to reply