Create a issue in Jira using Pabbly connect

Status: Closed · Asked by Dharmil on · 0 views

Dharmil — Question ·

I am trying to connect my Gmail to Jira using pabbly connect.

When I receive the email on my gmail with the specific key word, the pabbly connect will create an issue in my Jira software.
I have getting the following errors in my Pabbly when I save and my action request.

Please help me to solve this.

PabblyMember4 — Reply ·

Hey @Dharmil

It's a Jira permission issue, This issue is caused by not having the specified field in the Default Create Screen. Could you please check the below support article for resolving this issue:-

https://docs.servicerocket.com/salesforce-jira/getting-help/knowledge-base/errors-and-error-messages/i-am-getting-the-field-field_name-cannot-be-set-it-is-not-on-the-appropriate-screen-or-is-unknown-error

Kindly let us know if you have any questions or comments.

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