Create a new lead in Zoho when a new customer sends a message on Interakt
Status: Open · Asked by Aadil on · 0 views
Hi,
I want to create a new lead in Zoho CRM when a new ( Zoho Non existent ) customer messages on Interakt.
The Interakt team suggested I use Pabbly to get help with the integration but I am not able to figure this out
Can someone tell me how exactly need to be done ?
Btw I have been using Zapier for all my other integrations and the process there seems very simple.
However with Padbbly it seems a bit confusing. Can someone help me out wit this
Hi @Aadil,
We do have a way of integrating Interakt with Zoho CRM, through which you can create contacts in Zoho CRM from messages received on Interakt.
All you need is to set up Interakt: Customer Messages / Template Sent Status as the Trigger App by following the steps given below
Following which, you can set up Zoho CRM: Create Contact as your Action App and create new contacts.
Attaching a video for your reference (Skip to 7:07)
I did follow the steps below but I am not getting the Name, contact number etc from the Interakt webhook response.
The only details that I am getting from Interakt is this.
How do I capture the above listed information
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Please share your workflow with us at the provided email address so that we can gain a better understanding of your issue.
Email: arshil.ahmad@pabbly.com
Also, remember to revoke access once your query has been resolved.
Attaching a video for your reference:
It's done Arshil.
Aadil, since Interakt is a user-made application, we are unable to determine the reason for incomplete details in the received response. For assistance with your query, we recommend reaching out to the Interakt team -
[email hidden]