Create Draft Order in Shopify?

Status: Closed · Asked by wibbler on · 0 views

wibbler — Question ·

How do I create a Draft Order in Shopify? I don't want the invoice to be sent until I have checked it.

Pabbly13 — Reply ·

Hey @wibbler !

Currently, we don't have a "Draft Order" event with us for Shopify.

Kindly add your request for new events of the existing application here - https://pabbly.hellonext.co/b/Update-Existing-Application

Our team will review the request and possibly add the event soon if possible.

Hope, this works for you.

wibbler — Reply ·

That link does not work: J1JqMBJ

wibbler — Reply ·

Ok, it seems MS Edge cannot connect but Chrome can. I have added the request.

wibbler — Reply ·

Is there a way to create the order but not send it to the customer?

Pabbly13 — Reply ·
Is there a way to create the order but not send it to the customer?

Hey @wibbler !

Are you mentioning the Draft order?

wibbler — Reply ·

I know you can't create a Draft order. I guess all orders that Pabbly can create would create an invoice that gets sent automatically to the customer?

The lack of Draft Order creation will likely make us refund our Ultimate purchase of Pabbly I'm afraid. It's a key part of our workflow that we currently have in automate.io .

Pabbly — Reply ·
I know you can't create a Draft order. I guess all orders that Pabbly can create would create an invoice that gets sent automatically to the customer?

The lack of Draft Order creation will likely make us refund our Ultimate purchase of Pabbly I'm afraid. It's a key part of our workflow that we currently have in automate.io .


Hey @wibbler

Creating a draft order action in Shopify is possible. Our integration team is already working on it and hopefully by tomorrow, you should be able to use the draft order action.

We request you to kindly wait till tomorrow.

Thanks for your understanding!

Pabbly — Reply ·
I know you can't create a Draft order. I guess all orders that Pabbly can create would create an invoice that gets sent automatically to the customer?

The lack of Draft Order creation will likely make us refund our Ultimate purchase of Pabbly I'm afraid. It's a key part of our workflow that we currently have in automate.io .


We have added the Create Draft order action event -

wibbler — Reply ·

That's brilliant! Thank you so much, great customer support.

wibbler — Reply ·

I have noticed something that needs updating on the Draft Order option:

In Create Order, there is only the requirement to add customer email (which should probably be Required, by the way):
Screenshot: sSDvkza

In Create Draft Order, it ALSO asks for the Customer ID (Required), which isn't needed if we have the customer email:
Screenshot: xjS6KuO

So either get rid of the Customer ID (preferred) or at least don't make it required!

Pabbly — Reply ·
I have noticed something that needs updating on the Draft Order option:

In Create Order, there is only the requirement to add customer email (which should probably be Required, by the way):
Screenshot: sSDvkza

In Create Draft Order, it ALSO asks for the Customer ID (Required), which isn't needed if we have the customer email:
Screenshot: xjS6KuO

So either get rid of the Customer ID (preferred) or at least don't make it required!


Yes, you were correct. We have updated it and those fields are no longer required fields.

Please reconnect the app once at your end and then check.

wibbler — Reply ·

I get an error when trying to use this to create a draft order: LS4h8qN

Please help!

It is in workflow "2. Booking Confirmation"

Pabblymember11 — Reply ·

Hey @wibbler

We looked into your respective action step, it seems like while authenticating the action event your complete fields were not rolled on and because of that error has occurred.

Though we have re-connected your action step and it is working fine. Kindly give it a try and let us know if that works for you.

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