Petram PVC
Member
- Your Task History ID
- workflow: IjU3NjUwNTY5MDYzZjA0Mzc1MjZmNTUzMzUxM2Ii_pc
Hello,
I am running into trouble trying to add sales tax when creating a new wave invoice. The issue is there are no sales taxes available to select in the sales tax field. When i try to refresh the available sales taxes in the drop down it hangs on loading. Alternatively if i try to map the tax manually it also hangs on sending a test transaction and saving. the page loads endlessly forcing me to refresh the page and loose progress.
Things i have tried / confirming:
1. I confirm i have sales taxes present in the wave sales tax settings - see below screen shot
2. I am aware that for wave to properly register the sales tax i need to reference the wave id for that tax. I have those IDs and confirmed their values by calling up existing invoices from wave by invoice number and checking the resultant tax ID that comes with the invoice data.
3. i have tried to refresh the fields and reconnect the "create invoice" action
4. I have tried to create a new connection to wave - all connections seem to be working as i can create the invoice without issue as long as i don't touch the sales tax field.
5. tried other browsers, clearing cache, refreshing browser, restart computer ect...
6. i have tried to create a wave invoice in a completely new work path.
There was a time this worked properly but seems to have broken in the past few weeks.
Any advice is appreciated.
Thank you,
I am running into trouble trying to add sales tax when creating a new wave invoice. The issue is there are no sales taxes available to select in the sales tax field. When i try to refresh the available sales taxes in the drop down it hangs on loading. Alternatively if i try to map the tax manually it also hangs on sending a test transaction and saving. the page loads endlessly forcing me to refresh the page and loose progress.
Things i have tried / confirming:
1. I confirm i have sales taxes present in the wave sales tax settings - see below screen shot
2. I am aware that for wave to properly register the sales tax i need to reference the wave id for that tax. I have those IDs and confirmed their values by calling up existing invoices from wave by invoice number and checking the resultant tax ID that comes with the invoice data.
3. i have tried to refresh the fields and reconnect the "create invoice" action
4. I have tried to create a new connection to wave - all connections seem to be working as i can create the invoice without issue as long as i don't touch the sales tax field.
5. tried other browsers, clearing cache, refreshing browser, restart computer ect...
6. i have tried to create a wave invoice in a completely new work path.
There was a time this worked properly but seems to have broken in the past few weeks.
Any advice is appreciated.
Thank you,
