Customer Can not Cancel their plan via the portal

RayMizzi

Member
There are no options for clients in Pabbly Online Subscriptions to be able to cancel their plans.
I have logged in as a client and checked every tab and button but could not see how a client can stop their plan.
 
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Vipin Mishra

Guest
Hello RayMizzi,

We would like to inform you that your customer can cancel the subscription from the Client Portal in the Subscription section.

Client Portal >> Subscription >> Click on the Email of the Customer >> Click on the 3 dots (given on the top corner of the right hand side) >> Cancel Subscription


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Hope the above information helps you.

If you need further support please reach out to us.

Regards,
Vipin Mishra
 
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