Data in not getting sync from google sheet to sales CRM app
Status: Open · Asked by Sarika Saxena Rajput on · 0 views
Hello Sarika,
Thanks for contacting us.
Can you let us know how the data is being added in the Google Sheet? Using some kind of automation process or manually. Also, share the screenshot of the Pabbly Connect Plugin settings showing which event you have selected.
Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com
| Sarika Saxena Rajput Founder & Director |
Hello Sarika,
Thanks for contacting us.
Can you let us know how the data is being added in the Google Sheet? Using some kind of automation process or manually. Also, share the screenshot of the Pabbly Connect Plugin settings showing which event you have selected.
Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com
Sarika Saxena Rajput:
Hello, We are integrating google sheet with our Automate Sales CRM, the issue we are facing is we are unable to get response in CRM from google sheet moreover the data is not getting fetched in pabbly from google sheet in live flow. Kindly provide 121 google meet slot so that i can explain the
You can first check whether the Google Sheets trigger is receiving the data correctly in Pabbly. Also verify the sheet permissions, selected worksheet, and column mapping. If the trigger is working but the CRM is not receiving the data, then the issue may be with the CRM API or field mapping. Checking the workflow step by step should help identify where the sync is failing.
Hello Sarika,
Based on the information can confirm that I understand it correctly. You are getting Leads from Justdial to Google Sheet via Webhook, and then you created a workflow in Pabbly Connect, choosing the same Google Sheet as a trigger to add the same data to your CRM? Please confirm and provide a screenshot of the Pabbly Connect Plugin settings that you installed in the Google Sheet.
Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com
https://connect.pabbly.com/webhook-listener/webhook/IjU3NjUwNTY0MDYzZjA0MzU1MjZiNTUzNCI_3D_pc/IjU3NjcwNTY5MDYzMDA0M2M1MjY0NTUzNTUxMzUi_pc
Trigger Column is M
| Sarika Saxena Rajput Founder & Director |       | |||
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Hello Sarika,
Based on the information can confirm that I understand it correctly. You are getting Leads from Justdial to Google Sheet via Webhook, and then you created a workflow in Pabbly Connect, choosing the same Google Sheet as a trigger to add the same data to your CRM? Please confirm and provide a screenshot of the Pabbly Connect Plugin settings that you installed in the Google Sheet.
Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com
Hello Sarika,
Thank you for your confirmation. As the data is getting added automatically in the Google Sheet, in the Pabbly Connect Plugin settings may we know which event you have selected?
1) If you are manually making the change in the Spreadsheet, the updated data will be sent immediately to Pabbly Connect. Ensure enabling the Send on Event option in the addon.
2) If the change is made through an external platform besides Google Forms in the Spreadsheet, the trigger will be sent once every hour. Ensure you enable the Auto Send on Schedule (Beta) option in the addon.
In your case, you need to select the Auto Send on Schedule (Beta) option.
Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com