Data is entering twice in google sheet.

Status: Open · Asked by Ankit Batra on · 0 views

Ankit Batra — Question ·

I have created one workflow where previously I integrated woocommerce in another domain and shifted the same workflow to another domain. But now I am not able to access my first integration but still my workflow is running there.

You can check the workflow and suggest how to delete it.

https://connect.pabbly.com/workflow/share/XBRWZFEGVTZTGQhiDl0NKlxIVlIFXAZjV04JG1ZZXCRXGQdSBEVdNwxABG4HSANiB05VP1MMVDEPG1ZSBlBVJlZbBipcX1QuVRhSYQZPCTpcAlZ-UTA#

Please provide the solution in priority.

Pabblymember11 — Reply ·

Hey @ankitbat

Kindly share the task history ID from your workflow in which you have tried the experienced the same.

Ankit Batra — Reply ·

Here is the task history ID IjU3NjMwNTY5MDYzMjA0Mzc1MjZjNTUzMjUxM2I1MTZiNTQzOCI_3D_pc
but it is running once I this history but it is running from 2 different places. Where our application was setup first and where we have setup it now.

And one more thing if the payment is getting failed in razorpay and status in woocommerce it is showing payment pending or pending payment still the data is getting entered into sheet and send whatsApp message. It should trigger only after payment successful.

Kindly help ASAP

Arshil Ahmad — Reply ·

Please allow us some time. We will get back to you on this.

Ankit Batra — Reply ·

When can i get update into this.

Ankit Batra — Reply ·

There is no update till now as I am saying it is very urgent task.

Kindly act ASAP please.

Arshil Ahmad — Reply ·

Kindly allow us some time. We will get back to you as soon as possible.

Pabblymember11 — Reply ·

You can add a filter action step to restrict the other order status from WooCommerce in your workflow. So that you can only send the messages to those whose order is completed/pending as pwer your need.

Since you are getting multiple statuses of orders, you can use the Filter action step to process one of them.

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