• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Deleted steps still appear in mapping UI

GSG

Member
Is there a way to flush cache on a workflow as deleted steps are still appearing in the mapping UI for subsequent steps.
Also is there a way to avoid this happening in the future. Is it possible for me to flush cache through the UI somehow? The items in the screenshot with a red box are no longer part of the workflow and the cache for these needs to be deleted
Thanks
Graham
 

Attachments

  • Screenshot 2025-07-29 at 17.09.05.png
    Screenshot 2025-07-29 at 17.09.05.png
    319.7 KB · Views: 9

Hrishabh.pabbly

Member
Staff member
Hello @GSG ,

Thank you for reaching out.

Currently, there is no direct option in the UI to manually flush or clear the cache of deleted steps from a workflow. This behavior can occasionally occur due to temporary caching or UI lag — especially when using the new interface.

To help us investigate further, could you please confirm if you’re also seeing the deleted steps in the latest task execution history? This will allow us to check whether it’s just a UI artifact or if the old step data is still being processed internally.

Looking forward to your response.
 

GSG

Member
Thanks for your reply. I attach screenshot of the latest execution of this workflow from this morning. Each of the ones with a red boundary were removed from the workflow, but as you can see they are appearing in the execution history.
 

Attachments

  • Screenshot 2025-07-30 at 12.03.15.png
    Screenshot 2025-07-30 at 12.03.15.png
    396.7 KB · Views: 13
  • Screenshot 2025-07-30 at 12.05.18.png
    Screenshot 2025-07-30 at 12.05.18.png
    343.1 KB · Views: 12

Resham

Administrator
Staff member
Hello,
Could you please confirm if these steps were previously added to your workflow?
1. Did you happen to delete them?
2. Or did you change the action event?
 

GSG

Member
Reflecting on this, I think the event was changed (i.e. the step not in fact deleted) because we were unable to obtain the data required in the first two tries, so eventually the event step was changed to get contact by email. Hope that helps. Thanks
 
Top