Doubletick Template Issue

Status: Open · Asked by SHAKTI on · 0 views

SHAKTI — Question ·

Guys I'm trying to use doubletick to send WhatsApp messages using a template passing the data by a webhook. It looks like it keeps failing.

Attachments

Screenshot 2023-12-07 at 6.32.56 PM.png
Arshil Ahmad — Reply ·

Hi @SHAKTI,

Could you please share the Workflow URL in which you have this concern?

Arshil Ahmad — Reply ·

Please allow us some time to look into this concern. We will get back to you shortly.

Arshil Ahmad — Reply ·

Could you please share the screenshot of the template? Also, let us know whether the template is approved or not, and show that in the same screenshot.

SHAKTI — Reply ·
Could you please share the screenshot of the template? Also, let us know whether the template is approved or not, and show that in the same screenshot.

Here are all the screen shots in which you can see the templates are approved and all the information also tried to submit via the pabbly. I show that error

Attachments

Screenshot 2023-12-10 at 5.43.37 PM.png
Screenshot 2023-12-10 at 5.43.48 PM.png
Screenshot 2023-12-10 at 5.46.11 PM.png
Arshil Ahmad — Reply ·

Thank you for sharing this information. We will get back to you shortly.

SHAKTI — Reply ·
Thank you for sharing this information. We will get back to you shortly.

Were you able to get any update on this?
Arshita — Reply ·

Hey @SHAKTI

Our team is actively addressing the issue. Kindly allow us some more time, and I will reach out to you soon with an update.

Back to all forum threads · Log in to reply