"Duplicate Active Subscription" Error and slow webhook
Status: Open · Asked by spitz on · 0 views
Hello, I'm having two issues. the first issue is that I get this error when I test the webhook response. Any idea how to solve it?
Secondly, I'm having issues with the "lead status changed" trigger for Close being slow and not recognizing 90% of the events that it should recognize. I created the same automation in Integromat and the trigger worked immediately, so it is not an issue with Close. Any idea how to solve this as well? Thanks. 
Hi @spitz,
Please grant me access to your workflow by adding me as a team member. This will allow me to gain a better understanding of your issue.
Once you have added me as a Team Member, do let us know the name of your workflow.
Email: arshil.ahmad@pabbly.com
Also, remember to revoke access once your query has been resolved.
Attaching a video for your reference:
Hi Arshil, I have given you access as a team member. Here is the name of the workflow as well "Close -> Rocketreach"
Please try adding a new connection with your Close account and let us know if this fixes your issue.