Dynamic workflow step numbers not correct

[andrewstrealtor]

I am noticing that the workflow step numbers of dynamic results for previous steps in my workflows are not updating properly to reflect the actual number of the step any longer. This used to work and update but now I see some that are not which is causing issue to work on the workflow since I can't tell when workflow step is actually being referenced for the result. This may be happening in other workflows but I am seeing this in my workflow called "https://connect.pabbly.com/workflow/mapping/IjU3NjMwNTZiMDYzNDA0MzE1MjY1NTUzYyI_3D_pc" see video here https://andrewst.transfernow.net/dl/20250111rlBJSR1U

 

[Preeti Paryani]

Hello @andrewstrealtor,

Could you please try adding a few tests and let us know if everything works as expected? If it doesn’t, we recommend saving all the steps first and then trying to add a test again.

Looking forward to your response!

 

[andrewstrealtor]

I do not understand what you are instructing me to do. I will not rebuild my entire workflow.

 

[andrewstrealtor]

I have gone in to my workflow and nothing has been fixed.

 

[andrewstrealtor]

My existing workflow steps are not numbered correctly and when I need to troublshoot or work with my steps, the numbers must properly reflect where the result comes from or I will be absolutely lost and mess things up trying to work within the workflow. This is a bug that needs fixing from your end.

 

[Preeti Paryani]

Hello @andrewstrealtor,

We are unable to locate the specific route in your workflow where you’re facing this issue. Could you please share the route name and the step name where the issue occurs? It seems the step name may have been modified, making it difficult for us to identify.

Also, we’re not asking you to create a new workflow from scratch. Instead, we request you to click on the Save and Send Test Request button for each step to ensure that all steps are correctly saved.

Looking forward to your response!

 

[andrewstrealtor]

See video here: https://andrewst.transfernow.net/dl/202501112vw0Lxmi
There is nothing I can do to fix this issue. The bug is on your end.

 

[Preeti Paryani]

Hello @andrewstrealtor,

The issue seems to be fixed now refer to the following video to ensure the same - https://drive.google.com/file/d/1aIFDROQkAWlYJQ-Xth3QWrcihm45qb53/view?usp=sharing.

 

[andrewstrealtor]

No, my entire workflow must be bug free. I see this issue in several places. You have not fixed the issue.

 

[Preeti Paryani]

Hello @andrewstrealtor,

Could you please let us know where else you're facing this issue so we can look into it?

 

[andrewstrealtor]

No

 

[andrewstrealtor]

The underlying issue must be found and corrected so this doesn't happen again, and not manually corrected one workflow branch at a time.

 

[andrewstrealtor]

The connections are still working properly, so the logic is correct, but the displayed text for a human being user to work with is incorrect. I will not go hunting for issues. When I look at my workflow though, the information must be accurate.

 

[Preeti Paryani]

Hello @andrewstrealtor,

We have escalated your concern to our technical team, and they are looking into it. We will keep you updated as soon as we receive any progress or resolution.

Thank you for your patience!

 

[andrewstrealtor]

When will this be fixed? It is still affecting my workflows.

 

[Preeti Paryani]

Hello @andrewstrealtor,

Thank you for following up. At the moment, we are unable to provide an ETA for the resolution. However, if there are any other workflows besides the one you’ve already shared where you’re experiencing the same issue, please provide us with the URL and the detailed steps where the issue occurs. This information will help us share it with our technical team for further investigation.

We appreciate your patience and understanding.

 

[andrewstrealtor]

Please see video:

7g1VUDzcRT.mp4 is available for download

Click to access the 7g1VUDzcRT.mp4 (30.5 MB) download with TransferNow

andrewst.transfernow.net

 

[Preeti Paryani]

Hello @andrewstrealtor,

Thank you for the detailed video.

We will inform you as soon as we have any updates regarding the resolution of the issue. However, please note that we are unable to provide an estimated time of arrival (ETA) at this moment.

Thanks for your patience.

 

[andrewstrealtor]

I don't know if you have been working on this but today my workflow was broken. Steps dependant on other step results are now missing the associations and I need to rebuild my entire workflow. This will take me days to check everything and verify it is working. It took me years to build this and get it right. Why has this happened? Do you have a backup we can restore to? If so, DO NOT restore from the back without confirming with me the date but this is not good!

 

[Preeti Paryani]

Hello @andrewstrealtor,

We understand how frustrating this situation must be, especially after investing so much time and effort into building your workflow. However, we want to assure you that no changes have been made on our end that would affect your workflow.

Currently, there isn’t a feature or system in place to back up or restore workflows.