• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed.

Email Address on Shopify New Refund Trigger Not Showing

Couch Skins

Member
Hi!

Can the customer's email address on this selection/ trigger be added?

1697990267644.png


What we are trying to achieve is when a new refund is initiated on Shopify, customer's email address will be moved to a specific list on Klaviyo like "returned orders".
 

ArshilAhmad

Well-known member
Staff member
Hi @Couch Skins,

Please try using this endpoint which will help you retrieve user details through User ID.

Watch the video shared below to understand how you can use API by Pabbly to execute this endpoint.
 
Top