Email Parser doesn't trigger

Status: Closed · Asked by se_cy on · 0 views

se_cy — Question ·

Hi,

i am using email parser and it doesn't trigger.
i can see that i sent to the correct email and that system recognize - there is "response recived" with the correct info.
but the workflow won't start.

what can be the reason? how to solve it?

this workflow is named "cloudConvert " in my account

Pabblymember11 — Reply ·

Hey @se_cy

Kindly share the registered email address with Pabbly and please check the following video on how you can configure the trigger event accordingly or not.

youtube.com/watch?v=KWdV1gyGh2w

(Watch the first part of the video on setting up the trigger event)

youtube.com/watch?v=qfN9Q3XKgs4

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