email reply automation not working

Status: Open · Asked by Nayana Vaity on · 0 views

Nayana Vaity — Question ·
Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Dear Support team ,

I am facing issue in this workflow as this automation ( EMAIL AUTO REPLY ) also replying to noreply@ emails and some unwanted emails

I have already added some filters for receipt of email value but still automation is not working please provide solution.

following workflow

https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZmMDYzNzA0MzM1MjY1NTUzNDUxMzMi_pc

Preeti Paryani — Reply ·

Hi @nayana,

Thank you for sharing the workflow.

Upon checking, it appears that all the filter conditions are currently set using the AND operator. This may be causing the issue. We recommend using the OR operator instead, as it should work correctly for your use case.

Please update the conditions accordingly, monitor the workflow, and let us know how it goes.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

Back to all forum threads · Log in to reply