Email Verification Question ...

Status: Closed · Asked by Raymond St Clair on · 0 views

Raymond St Clair — Question ·
So - I see that I can buy 10000 verifications for $29 - great

What if I want more than that. Say 20000 - do I have to do 2 transactions.

There is a problem if I do and it affects Pabbly too.

If I make 2 purchases to the same company overseas in quick succession my Credit Card issue will look at that as potential fraud. They will block my card until I speak to them and they will block payments to you (Pabbly) pretty much all CC providers work this way.

Surely it would be far better for us to be able to enter the quantity of emails we wish to validate and then this is calculated - you show us the calculations to be transparent so that we can see the per email verification cost and then we pay in one transaction.

For example I have UK segmented list of 16,315 people - It would be much better if I can just buy that amount of verifications exactly, you bill me for that number, I pay for it, then I can process that many emails in bulk at once in the Pabbly Email Verification Platform.

That would a much more elegant solution than what you have now which is clunky and not a good user experience for someone like me with big lists.

Will you implement this!
Pabbly Support — Reply ·

Hi Raymond,

Thanks for reaching out, and great question.

Good news — you don't need to split your purchase into multiple transactions. Pabbly Email Verification lets you select the exact volume you need before buying. On the pricing page, use the dropdown menu to choose the number of verifications you want, and the corresponding price will be displayed automatically in a single transaction.

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For a list of 16,315 emails, you would simply select the plan tier that covers that volume from the dropdown. You can review the available tiers and pricing here:
https://www.pabbly.com/email-list-cleaning/#pricing

A few helpful notes:
- 1 credit verifies 1 email address.
- Credits never expire, so any unused verifications remain available for future use.
- Credit packs are a one-time purchase (pay-as-you-go), not a recurring subscription.

If you need a volume that isn't listed in the dropdown, or you'd like help selecting the right pack for your list size, just let us know, and we'll be glad to assist.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com
Raymond St Clair — Reply ·

OK let me give that a go!

Raymond St Clair — Reply ·

Ok so I paid $99 dollars for 50,000 email verifications ... where are they?? I should see INSTANTLY that I have what I paid for. I've refreshed and hard refreshed this screen and yet for my $99 I can only process what was already in my account.

You need to change this so that when anyone buys these credits they need to show up instantly after purchase - I wanted to use them right away - but it seems I can't - so now this is costing me time.

You have had the money - deliver!

Raymond St Clair — Reply ·

24 hours later - email verification numbers haven't updated. I think it might be refund time and I'll get them verified elsewhere.

Pabbly Support — Reply ·

Hello Raymond,

Thank you for reaching out to us.

First of all, I sincerely apologize for the delayed response due to the national holiday.

Regarding your Pabbly Email Verification purchase, we are currently unable to find any $99 Email Verification purchase associated with the email address you have contacted us from.

Could you please share the email address associated with the account from which you purchased the $99 verification plan? We are unable to locate the purchase with the current email address ([email hidden]).

Once you share the correct email address, I will check the details and get back to you accordingly.

Thank you for your patience and understanding.



On Aug 15, 2026, 9:51 PM, Raymond St Clair <[email hidden]> wrote:

24 hours later - email verification numbers haven't updated. I think it might be refund time and I'll get them verified elsewhere.


Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

Signature image
Pabbly Support — Reply ·

Hi Raymond,

I hope you're doing well.

I wanted to follow up regarding your concern about the Email Verification credits. Could you please share the email address associated with the account from which you purchased the $99 plan?

Once we have the correct account email address, we can check the purchase details and assist you further.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

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