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Emails Going to Spam Folder Instead of Inbox After Payment Capture

adbale

adbale

Member
Hello,

I am facing an issue with Pabbly Connect email automation. After capturing payments, the automated emails sent to my customers are frequently landing in their spam folders instead of their inboxes. This is affecting my communication with customers, and I urgently need a solution.

Could you please advise on any settings or adjustments I can make within Pabbly Connect or the email configuration to improve email deliverability and reduce the chances of emails being marked as spam?

Thank you in advance for your help!
 
Luv

Luv

Member
Staff member
Hey @adbale

It seems that you're using Gmail to send emails. You will need to reach out to Google for assistance, as the issue of emails landing in spam is not on our side. Pabbly is correctly handling the email delivery, and the automation is functioning as expected.

Please let us know if you encounter any issues with Pabbly Connect.
 
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