• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $149 (🏆Lifetime Access) - View offer

Emails Land in Spam Box 😐

Not open for further replies.


Hey there,

Well, here's my 1st post :)

Sending test emails (e.g. Pabbly webhook trigger > use mapped out fields in Gmail to send an email) land in the Primary box.

Use case and apps: Stripe + DocsCloud + Pabbly Connect + Gmail

1. I send an invoice via Stripe
2. Client pays the invoice
3. DocsCloud workflow builder > get customer details via a webhook and assign them to the variables in the DocsCloud document (Name, Business Name, etc.)
4. DocsCloud workflow builder > create a document and send data via a webhook to Pabbly: Name, Email, Unique document link to be signed.
5. Pabbly Webhook trigger > get this data and map out the fields to send an email via Gmail.
6. Save and send test request > works perfectly, the email with the sign request lands in the Primary box.
7. I click "Save" and the Pabbly workflow is done.
8. I send a test invoice to test this flow.
9. Now the email with the sign request lands in the Spam box.

Some info:

- Domain: Google
- Email provider: Google
- Email-id is just 3 weeks old, also warming this up

Although the email account is just 3 weeks old, the test emails DO land in the Primary box.

Does anyone know the solution?



--- SOLVED ---

I chose Gmail as a Pabbly action to send emails because I'm sending from my Google domain. But I had to choose SMTP by Pabbly (and also had to create a custom password for Pabbly due to having 2-step verification)
Not open for further replies.