Error - Duplicate Lead - SalesForce HELP
Status: Open · Asked by dorsavi on · 0 views
Hi Pabbly team,
I have an issue with one of the workflows I have set up.
The current flow works by receiving form submissions from wordpress site and then moving them into “All open leads” in Salesforce.
If the lead that filled the form out enters a second form, they no longer go into Salesforce “All open leads” as I get an error on Pabbly saying that there is a duplicate lead.
How can I change this so if there are any duplicate leads that submit a form they automatically get there current “open lead” updated?
Any help on this matter would be greatly appreciated.
Hi @dorsavi,
Please add a router to your workflow and set up your workflow in this manner to achieve your use case:
https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY0MDYzNzA0MzI1MjY4NTUzNjUxMzAi_pc