Error on Pabbly user authentication for google form to Jira linking

[System]

Your Task History ID

IjU3NjAwNTZkMDYzMTA0MzM1MjY4NTUzYzUxMzE1MTYwNTQzMCI_3D_pc

Dear Team,

we are facing the issue when we capture the response on google Forms and we linked this google form to our JIRA Platform, but the system shows us to client authentication error message on connection mapping also the ticket is not triggered on the JIRA platform.

I try multiple times to check the connection setup, and it was appropriately mapped with the pebbly connector and google form response sheet.

when the user submits the response on google forms, the pebbly system triggered the error message email to us to check the connection.

it is a serious concern to us to get the proper connection between forms and pebbly connectors

 

[Supreme]

Hey @System

We are currently looking into it, so please allow us some time. We will notify you with an update soon.

 

[System]

Dear Team,

This has been observed that the raised issue still not resolve on the portal. it might be hampering the workflow on pabbly. please resolve this issue ASAP.

 

[Supreme]

Hey @System

Our technical team has just made some changes in the Jira integration and made the old action deprecated and updated the new one.

So, please reconnect the action step once and then try again.