Error sending Shopify Metafield Values

[CarmenS]

Your Task History ID

https://connect.pabbly.com/workflow/share/XxdUZlYBA2BRGwZsVAtRdgEVUVVSCFJvUksIGldYVi5RHFQBDUwPZQpGUHJePwNiAktQOgJeADsLHwQAVQNSIVVPVUdWVVctBksCeVMaDD9fAVR8Vjc#

Hi!! I'm working on adding some values to each product. I have three metafields per product that I want to send. But it is giving me the following error:

I have completed the 3 metafields information as shown,

I tried before only sending one metafield, and it worked, but when i tried sending it for the 3 metafields it failed. I'm now sure what i'm doing wrong here. Could you please provide some guidance on how to solve this?

 

[ArshilAhmad]

In the 'Value(s)' field, you were passing a value that contained a comma, which caused it to be treated as four values instead of three. We removed the comma from that field using a Text Formatter, and it appears to have resolved the issue.

 

[CarmenS]

Hi! Thanks for your response!
Is there a way to escape those comma characters? I need them to be sent to shopify. The thing is then shopify is used to export the products to some marketplaces and I need the well categorized, otherwise, the marketplace wont accept the category.

 

[ArshilAhmad]

We have a workaround related to your concern where we have found a lookalike of a comma symbol which you can use to replace in your string.

Single Low-9 Quotation Mark (‚): This character resembles a comma but is oriented differently.

Please try using this symbol and see if it gives you the desired result.

 

[CarmenS]

Hello, i tried pasting the symbol, but it is still generating the error when sending it to shopify. I tried it also on the marketplace, but it notices it's not the same character and wont accept this line. PLease let me know if it is possible to escape that comma character?

 

[Preeti Paryani]

Hello @CarmenS,

Thank you for your update.

In this case, the only viable solution would be to replace the comma character with a blank space. Escaping the comma may not work as expected, especially if the platform is strictly validating the character format.

 

[CarmenS]

Ok, thanks i'll find another way. Thank you!