ErrorInternalServerError

Status: Closed · Asked by Ali Rasouly on · 0 views

alirasouly — Question ·

I am connecting Google Forms with Office 356. But I cannot send emails. I received the following error:
ErrorInternalServerError - An internal server error occurred. The operation failed.
Is this because of something on my end or it is the platform? Can you help me to fix it?

Himesh Soni — Reply ·

Hello @alirasouly , Can you please provide screenshot or video recording

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Pabblymember11 — Reply ·

Hey @alirasouly

Can you please share the workflow URL in which you have experienced the same?

Pabblymember11 — Reply ·

Hey @alirasouly

Please ensure that the recipient's email address is provided in the specified format within the help text, and then attempt the action step once more.

alirasouly — Reply ·

Since I chose the email address from the Google Form templates, I cannot change them and put a bracket before and after the email address. It is not editable.
Please let me know how to use the drop-down and email address from the Google Form and comply with the requirements.
Pabblymember11 — Reply ·

We have corrected your mapping from your workflow and the action step seems to be working now.

alirasouly — Reply ·

That's awesome! thank you so much!

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