Facebook Ad Insights getting an error

Status: Closed · Asked by Benjamin Chew on · 0 views

Benjamin Chew — Question ·

Hi, I duplicated my ad insights automation flow. In the new flow, I inputted a different campaign ID and a different Access Token.
This is the error I got..

What is wrong?
Thanks

lfassbender — Reply ·

did you ever figure this out?

Benjamin Chew — Reply ·
did you ever figure this out?

Yes, it just means FB's app API token has expired. You need to get a new token and replace the original one in your pabbly

Edit: I remember this issue now. When I copied the campaign ID it had an extra "space/enter" at the end of the ID which you can see if you paste it into any text file. All I did was copy the ID properly and paste it.

There is a chance that various type of errors will cause this OAuthException. Try doing 2 of my solutions, or reconnecting like the next guy suggests.

Pabblymember11 — Reply ·

Hey @lfassbender

It appears that you haven't linked the Facebook account that controls the relevant ad Insight.

Please reconnect the Facebook account from which you are the admin to the Facebook account where all insights exist.

Back to all forum threads · Log in to reply