Facebook Custom Audience.

[Manipavitra]

Hello All,

I'm trying to create a task to send all the leads which I get into Facebook's custom audience.

After I selected Facebook's custom audience and connected with the Facebook account. I don't see the business manager account on the list. I tried giving access to myself again but it still does not appear in the list.

Do you have any solution for this?

Thank you.

 

[Manipavitra]

Hello Team,

I'm not able to upload the data to Facebook custom audience back. I have hashed the data but i see this error also i have accepted the terms as well.

 

[Supreme]

Hey @Manipavitra

As we can understand from the error message, you might not have accepted Custom Audience Terms and conditions which is why the error is generating in the action event. Kindly accept all the terms and permissions to make this action event work.

Please check out the following document for a better understanding -

https://help.activecampaign.com/hc/en-us/articles/360000245820-Troubleshooting-Facebook-Custom-Audiences