Facebook form doesn't show in Lead Gen Form drop down menu.

Status: Open · Asked by Rick Tambe on · 0 views

Rickt29 — Question ·

Facebook form doesnt show in Lead Gen Form drop down menu. The Facebook page is successfully connected and listed in drop down menu in previous step under "Page"

Arshil Ahmad — Reply ·

Hi @Rickt29,

Please try following the steps given in the video shared below and see if that fixes the issue for you.

youtube.com/watch?v=HDauRE3BtxI

Rickt29 — Reply ·

Hi Arshil, thanks for trying to help, however, I don't seem to have permission for Business integrations because it doesn't show up under settings.

Therefore, I can't delete the app. I tried disconnecting the connection and doing a new connection. I can't understand why the pages all show up, but the Form does not. Form is live. IS there anything else that I can do or be causing the leadform not too show up??

Arshil Ahmad — Reply ·

The issue appears to be that you do not have permission to access the forms associated with the pages that are being listed. I suggest that you log in through the account that has permission to delete the application and then try again.

Rickt29 — Reply ·
Hi @Rickt29,

Please try following the steps given in the video shared below and see if that fixes the issue for you.

youtube.com/watch?v=HDauRE3BtxI


It didn't.....
Arshil Ahmad — Reply ·
The issue appears to be that you do not have permission to access the forms associated with the pages that are being listed. I suggest that you log in through the account that has permission to delete the application and then try again.

Please try establishing a connection with an account that has the necessary permissions as suggested above.

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