Facebook Lead form not visible in workflow

Status: Closed · Asked by GeneralLee on · 0 views

Pabblymember11 — Reply ·

Hey @GeneralLee

If you are getting trouble looking for your Lead Ad Form then please make sure that your respective lead ad form is not active at the moment or might not have been granted permission to access.

So, please cross-check your Lead Ad form once whether it is live or not and while connecting to the trigger event have you granted the complete permission?

GeneralLee — Reply ·

Hi
Lead form is active but I am not sure what you mean by "granted complete permission" All old lead forms are visible just not this new one. I have double-checked the permissions in Business integrations on facebook and Pabbly has the required permissions

Pabblymember11 — Reply ·

By checking that you have granted permission to fetch the leads from the form.

Please check the following video tutorial once.

youtube.com/watch?v=zcF8Ilf1ZWE

GeneralLee — Reply ·

thank you i will check this out

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