facebook leads are not coming in pabbly

Status: Closed · Asked by Abdul ML on · 0 views

abdul — Question ·

I've an automation where starting point is facebook lead. while setting up this step whenever i'm submitting a test lead via facebook, pabbly is unable to catch that test lead. I've 70+ other automations that are running smoothly only this particular one has issues I've tried redoing the automation multiple times but it didn't work. also I tried to re-create facebook lead form couple of times but it is not working too. here is the workflow url: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZjMDYzNDA0M2M1MjY5NTUzZDUxMzUi_pc

Pabblymember11 — Reply ·

Hey @abdul

Can you please use the Facebook lead Ad: New Lead trigger event once in your workflow which will capture the webhook response by simply clicking on the "Save & Send Test Request" button?

abdul — Reply ·

yes I'm already using it

Pabblymember11 — Reply ·

Hey @abdul

Seems like you have only created a test lead from your Lead Ad Form, so after establishing the workflow, please make the real-time lead from your lead ad form.

youtube.com/watch?v=zcF8Ilf1ZWE

honda — Reply ·

Despite of real time it doesn't work

I am also facing the same issue

Hitesh Virparia — Reply ·

I am having issues getting Facebook leads. I am getting mail that you have a lead from Facebook, but lead data is not received in mail. I have connected my facebook page lead form to gmail to automate my leads

Pabblymember11 — Reply ·
I am having issues getting Facebook leads. I am getting mail that you have a lead from Facebook, but lead data is not received in mail. I have connected my facebook page lead form to gmail to automate my leads

It appears that you haven't captured the webhook response yet after configuring the Facebook Lead Ad trigger event.

So, kindly refer to the following video tutorial and then try again.

youtube.com/watch?v=zcF8Ilf1ZWE

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