Facebook leads integration not working.
Status: Closed · Asked by Shyam Manavat on · 0 views
I have integrated Facebook lead form with WhatsApp. Some times I receive leads and many times not.
How to deal with this?
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Hey @Shyam Manavat
Upon reviewing your workflow's task history, it's evident that certain form entries lack a country code in their phone number prefixes. This absence of the country code prevents the action step from sending the WhatsApp message as intended.
To avoid such a situation I have added the Number Formatted action step which will add the country if there is not and if it's coming then it will pass the number accordingly.
