Facebook pages/Messenger new message sent to page doesn't return any of my pages

Status: Closed · Asked by fruccijuice on · 0 views

fruccijuice — Question ·
Task History ID: IjU3NjUwNTY4MDYzNjA0MzM1MjY5NTUzMjUxMzQi_pc

Hey all,
I've seen a couple of threads with similar problems but no real solutions other than:

The integration for your Facebook Page has been added to your account and now you can utilize it.

Pabblymember11 — Reply ·

Hey @fuccijuice

I've seen a couple of threads with similar problems but no real solutions other than:

Could you confirm if you have a business page and if you are its admin? This information will help us better understand your setup.

Additionally, it would be highly beneficial if you could create a brief video demonstrating how you connected to the Facebook Messenger trigger
event.

https://developers.facebook.com/docs/messenger-platform/#messenger-for-business

https://business.facebook.com/settings

fruccijuice — Reply ·
Hey @fuccijuice

Could you confirm if you have a business page and if you are its admin? This information will help us better understand your setup.

Additionally, it would be highly beneficial if you could create a brief video demonstrating how you connected to the Facebook Messenger trigger
event.

https://developers.facebook.com/docs/messenger-platform/#messenger-for-business

https://business.facebook.com/settings


Yes, there's multiple business pages, and I have full access to all of them.
Pabblymember11 — Reply ·
Yes, there's multiple business pages, and I have full access to all of them.

Can you please make a new connection in the incognito mode and try again? Also, it still appears that you might not have complete permission to process the messages from your desired Facebook Page.

https://business.facebook.com/settings

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